Privacy Policy

Last updated: September 2026

Elite Secure Transportation LLC ('Elite Secure,' 'we,' 'us') respects your privacy. This policy explains what information we collect when you visit elite-secure.net, request a quote, open a corporate account, or book a ride, and how we use and protect it.

Information We Collect

Contact details you provide, such as your name, company, email address and phone number.
Trip details, such as pickup and drop-off locations, dates, times, flight numbers and passenger counts.
Payment information, which is processed securely by our third-party booking and payment providers. We do not store full card numbers on our systems.
Basic website data, such as browser type, pages visited and cookies, collected through our website platform to keep the site working and understand how it is used.

How We Use Your Information

To schedule, confirm, dispatch and complete your transportation.
To communicate with you about your reservation by phone, text or email.
To manage corporate accounts, invoicing and billing.
To respond to inquiries and improve our service and website.
To meet legal, insurance and regulatory obligations.

How We Share Information

We do not sell or rent your personal information. We share it only with service providers who help us operate (for example, our booking, payment, website and communications platforms), with our chauffeurs as needed to complete your trip, or when required by law.

Confidentiality and Discretion

Discretion is central to our service. Trip details, passenger names and itineraries are shared only with the personnel needed to complete your ride.

Data Security and Retention

We use reasonable administrative, technical and physical safeguards to protect your information. We keep information only as long as needed for the purposes above or as required by law.

Text Messages and Calls

If you provide your phone number, you agree that we may call or text you about your reservations. Message and data rates may apply. Reply STOP to opt out of text messages at any time.

Your Choices

You may ask us to access, correct or delete your personal information, or to stop marketing communications, by contacting us below. You may also email us at info@elite-secure.net with the subject line 'Do Not Sell My Personal Information' to submit this request.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information online.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page.

Contact Us

Elite Secure Transportation LLC
Phone: (240) 528-6491
Email: info@elite-secure.net